Do you need to:

Generate new business and maintain customer loyalty?

Develop powerful communication skills to ensure desired outcomes?

Manage your employees’ images to better reflect your organization?

Effective Training & Consulting, LLC (ETC) is a performance development company. We are dedicated to assisting individuals and organizations achieve and maintain significant improvements in the areas of sales, customer service, communication and professional image. ETC offers customized training, coaching and behavior assessments. Our services are designed to enhance productivity and effectiveness by developing job essential skills, providing practical “how to” processes and supporting positive behavior change. Our approach emphasizes participant involvement, discovery learning and best practice sharing.